At Saroki, we take pride in delivering handcrafted silver jewellery to customers across India and around the world. Please review our shipping policy below for all the important details:

 

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Processing & Dispatch Time:

· All products are made to order and undergo strict quality checks.

· Please allow a minimum of 20 working days (excluding weekends and public holidays) for production and dispatch.

· You will receive a confirmation and tracking number once the order is shipped.

 

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Shipping Coverage:

· We ship PAN India and Worldwide.

· International shipping is available to most countries including the USA, Canada, UK, UAE, Australia, Europe, and more.

· If your country is not listed at checkout, please contact our support team for assistance.

 

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Shipping Carriers:

· Domestic: Blue Dart, Sequel, DTDC

· International: DHL, FedEx, Aramex, UPS

· Tracking details will be shared via email or WhatsApp after dispatch.

 

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Shipping Charges:

· India:

o Free shipping on orders above Rs. 4000

o Orders below Rs. 4000 incur a flat Rs. 50 shipping charge

· International:

o Charges are calculated at checkout based on location and weight

o All customs duties/import taxes are the responsibility of the buyer

 

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Delays & Exceptions:

· Delivery time may vary depending on your location, customs clearance, holidays, or courier delays.

· Saroki is not liable for third-party courier delays, but we will assist in resolving any delivery issues.

 

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Incorrect Address or Failed Delivery:

· Please ensure your shipping address is complete and correct at checkout.

· In case of return due to wrong address or failed delivery, reshipping charges will be applicable.

 

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Secure Packaging:

· All items are packed in tamper-proof, eco-friendly packaging.

· Do not accept delivery if the package appears damaged or tampered with. Contact us immediately.

 

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For support or questions, please reach out at �� sarokijewels@gmail.com or WhatsApp us at [+91 8088788383].